V.supple® Frequently Asked Questions (FAQ)

Due to current regulatory guidelines in Australia, we’re not permitted to publicly promote or advertise products that require a prescription – even if they are non-hormonal and clinically developed. That’s why you won’t see us shouting from the rooftops about it. However, we strongly encourage you to speak to your doctor or our partnered compounding pharmacy www.eastsidecompounding.com.au and ask them about “our prescription-only vaginal pessary”. Alternatively, you can also ask your doctor to request a health professional information pack at admin@vsupple.com.au

Yes. V.supple® Balm and “our hero prescription-only product” are designed for those who cannot or prefer not to use hormonal options, such as people recovering from hormone-sensitive cancers. They contain no estrogen, no phytoestrogens or hormone derivatives. However, we always recommend speaking with your doctor before starting a new product, especially if you’re currently undergoing treatment.

Vaginal atrophy is the thinning, drying, loss of elasticity and inflammation of vaginal tissues often caused by low estrogen – common during menopause or cancer treatment. V.supple® Balm and “our hero prescription-only product” support hydration, elasticity, and day-to-day comfort without introducing hormones, making it a supportive option for many. Using lubricants and emollients isn’t enough. Women need stretch and elasticity for intimacy to be comfortable. This is where our hero ingredient micro sphere hyaluronic acid, comes in.

Microsphere Hyaluronic Acid (HA) refers to hyaluronic acid encapsulated in tiny spherical particles. This advanced form allows for deeper penetration into the skin or mucosal layers, providing sustained hydration and plumping effects over time. In vaginal applications, microsphere HA helps restore moisture balance, improve tissue elasticity, and support healing by binding and retaining water where it’s needed most. Present in both V.supple® Balm and “our hero prescription-only product”.

Yes. Many people use V.supple® Balm and “our hero prescription-only product” externally (on the vulva) and “our hero prescription-only product” together. This combination helps maintain hydration and comfort. V.supple® Balm can be used twice daily or as needed, and it can be used on the same day as “our hero prescription-only product” or on alternate days. Follow the instructions in your packaging or speak to your healthcare provider for personalised guidance.

Yes. V.supple® Balm and “our hero prescription-only product” can be used alongside vaginal moisturisers, lubricants, and prescribed vaginal estrogen therapies. In fact, using V.supple® Balm and “our hero prescription-only product” in conjunction with vaginal estrogen can help to enhance your overall comfort, elasticity and hydration. If you’re unsure, drop us an email – we’re here to help.

Absolutely. Our products are designed to improve hydration, elasticity, and sensitivity, which can support a more comfortable intimacy experience. Many users report feeling more at ease and more like themselves again after consistent use.

Yes. V.supple® products are designed to support delicate, post-surgical skin and tissue. They may help with hydration, elasticity, and healing in neovaginal care, but we always advise consulting your specialist before starting any new product. Natal females having testosterone treatment with vaginal dryness can also use V.supple® Balm and “our hero prescription-only product” to help with hydration and day to day comfort.

Yes. V.supple® Fresh Guard is pH-balanced, non-comedogenic, fragrance-free, and formulated without irritants. It’s suitable for use near or on delicate skin. In the unlikely event that irritation does occur, discontinue use and consult your doctor.

Yes. Both V.supple® Follicure+ and V.supple® Argan Intensive Serum are designed to be gentle, lightweight, and suitable for individuals with hair thinning or sensitive scalps. They’re free from parabens and harsh ingredients. Consistent use may support a healthier scalp and hair environment, promoting regrowth of healthy, manageable hair.

You can order online at www.vsupple.com.au or buy in-store at selected pharmacies. Consult your healthcare provider about obtaining a prescription for “our hero prescription-only product”. Join our mailing list for product updates and launch alerts.